Staples wants to heighten its customer engagement.
As a result, it just announced the availability of ambient alerts for its home and office automation platform Staples Connect. The alerts provide audio and visual notifications outside of the Staples Connect app and through compatible devices in the home or office.
Brian Coupland, Vice President of Business Development at Staples, told Loyalty360 that through the new ambient alert features, Staples Connect will allow “your home to talk to you through your home entertainment and....