Serve Robotics Inc., an autonomous delivery solutions firm, partnered with Shake Shack Inc. to expand robotic deliveries. Customers ordering from select Los Angeles Shake Shack restaurants via the Uber Eats platform can receive orders through Serve’s AI-powered sidewalk delivery robots. Uber Eats has facilitated Serve’s robotic deliveries in the L.A. area since 2022. Plans are in the works to expand autonomous deliveries across the United States.
“We are excited to add another national merchant like Shake Shack to our platform, a partnership made possible through the relationship we have built with Uber Eats across tens of thousands of successful deliveries,” said Touraj Parang, President and COO of Serve Robotics. “Today’s announcement highlights the value of Serve’s world-class strategic partnerships as we work to expand our geographic footprint and deploy 2,000 robots across the U.S. in 2025.”
“We’re thrilled about our collaboration with Serve Robotics and Uber Eats,” said Steph So, Senior Vice President of Digital Experience at Shake Shack. “In line with our vision of enlightened hospitality, this partnership highlights our commitment to leveraging innovation to enhance guest experiences both in and out of Shack.”
Serve’s robots offer navigation systems powered by AI and advanced GPS technology, allowing them to traverse urban areas quickly. They provide an eco-friendly solution as the robots are all-electric. Some other benefits of Serve’s delivery robots include fast, secure, efficient, and contactless deliveries and lowered costs without the need to tip.
Learn more about the Serve/Uber Eats delivery process here.
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