Purchasing a tablet is one thing. Being highly satisfied with that product is another. According to J.D. Power’s 2013 U.S. Tablet Satisfaction Study (Volume 2), Samsung is satisfying the most tablet owners.
Whether a tablet is purchased online or from a retail store, price, device information, brand, and model selection greatly influence overall customer satisfaction.
Samsung ranked highest with a score of 835 and is the only manufacturer to improve across all five factors since the previous reporting period in April 2013....