Microsoft plans to up its CRM game with the acquisition of a new CRM solution from FieldOne Systems. The new alliance will allow Microsoft to better serve consumers and increase customer engagement by leveraging FieldOne’s system to merge Microsoft Dynamics CRM and FieldOne Sky into a single, universal platform.
Microsoft believes that FieldOne is an ideal partner in this endeavor since its company is based around a mission of helping businesses become more customer-centric. By designing cutting-edge software and services, FieldOne....