American Airlines, which merged with US Airways in December 2013, is set to phase out US Airways’ reservations system and move toward integrated bookings in American’s system to streamline the overall customer experience.
During a Q&A session at the end of the second-quarter earnings conference call on July 27, American Airlines President Scott Kirby addressed the following questions regarding unlocking remaining synergies following the reservation system integration: What are the key opportunities to continue to optimize....