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Kroger and Ocado, a dedicated online grocery retailer, have announced plans for a new high-tech customer fulfillment center (CFC) in Forest Park, Georgia, a $55 million investment.
“Kroger is incredibly excited to construct one of our industry-leading Customer Fulfillment Centers in Forest Park—a city south of Atlanta—through our relationship with Ocado,” says Robert Clark, Kroger’s Senior Vice President of Supply Chain, Manufacturing, and Sourcing. “Through our strategic partnership, we are leveraging advanced robotics technology and creative solutions to redefine the customer experience across America.”
Kroger has committed to building 20 CFCs, powered by Ocado, to accelerate its ability to provide its products to customers. The CFC model—an automated warehouse facility with digital and robotic capabilities, also known as a “shed”—will be replicated to serve customers across America. Last month, Kroger broke ground on America’s first CFC, which is being constructed in Monroe, Ohio.
“Kroger and Ocado’s first customer fulfillment center in Metro Atlanta will transform the ecommerce experience for customers in the region,” says Luke Jensen, CEO of Ocado Solutions. “In a fast-developing landscape for grocery retail, Kroger’s determination to continue delivering the best experience for its customers, online as in stores, is unparalleled.”
“The new facility will provide Kroger the ability to bring customers across the coverage area fresher food faster than ever before,” says Tim Brown, President of Kroger’s Atlanta division. “I’m thrilled the Atlanta market was selected as one of the 20 CFC sites, and this location is a tribute to the commitment and enthusiasm Kroger has for the city of Forest Park, Clayton County, and state of Georgia.”
Georgia Governor Brian Kemp adds, “I am so excited that Kroger and Ocado are bringing this facility to Forest Park. Georgia has emerged as a hub for technology and innovation, and with access to our unrivaled logistics infrastructure and skilled workforce, I have no doubt that this new distribution center will allow Kroger to carry its operations to new heights.”
Forest Park Mayor Angelyne Butler says, “On behalf of the governing body and residents of Forest Park, I want to thank Kroger and Ocado for trusting the great city of Forest Park with their investment. We look forward to nurturing and growing this relationship into a limitless future. In my State of the City Address, I told all present that ‘It was a New Day in Forest Park’ and it is our time to ‘Operate in Our Promise.’ A promise of economic and social prosperity for the entire city. It is partnerships like this that affirm we are one step closer to our Promise.”
“Having Kroger’s new customer fulfillment center in Forest Park is not only great for the Forest Park community but also for Clayton County and the Atlanta Metro South area,” says Forest Park City Manager Angela Redding.
“This announcement by Kroger and Ocado is a testament to the strength of Georgia’s business climate and the draw of our talent and logistics,” said GDEcD Commissioner Pat Wilson. “We are looking forward to watching the success of this new facility as they ramp up operations in Georgia.”
“Kroger thanks Georgia Governor Brian Kemp, Forest Park and Clayton County officials for their tremendous support of this project,” added Clark. “We’re eager to transform the grocery experience for our customers through innovation and ingenuity.”
The Forest Park CFC will be located at 2000 Anvil Block Road in the Gillem Logistics Center and occupy 375,000 square feet. The CFC is scheduled to break ground later this year and be operational in 2021.
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