iPerceptions Inc., a leading provider of online Voice of Customer (VoC) analytics derived from actual visitor feedback, and the Hospitality Sales and Marketing Association International (HSMAI), a thought leader and catalyst for hotel revenue growth, today announced the release of their 'Online Satisfaction and Experience in the Hospitality Industry' report for Q1 2012. The report shows that online satisfaction increased among business travelers, suggesting that hospitality brand websites are doing a better job at meeting the....