Grubhub Onsite and Hilton are extending their collaboration, now offering on-demand delivery of groceries and convenience items to more than 2,600 hotels under the Hampton by Hilton, Tru by Hilton, and Spark by Hilton umbrella of brands. Guests at these properties can now access Grubhub’s expansive marketplace of more than 375,000 merchants. Guests just have to scan a QR code to shop while vacationing. To further enhance the experience, guests will receive one free month of Grubhub+, which includes perks like free delivery fees, reduced service fees on eligible orders, and a 5% credit on pickup orders.
The expansion follows the successful launch of Grubhub Onsite at Homewood Suites by Hilton and Home2 Suites by Hilton in 2023, where Hilton properties have seen a surge in orders. Since the rollout, orders at Hilton locations have more than doubled. Guests have ordered a wide variety of items, from comfort food like pad thai and Caesar salad to essential items such as phone chargers, cold remedies, deodorant, and nail polish remover.
Hilton SVP and Global Category Head, All Suites and Focused Service Brands, Bill Duncan, said, “At Hilton, our goal is to make every stay as comfortable and convenient as possible. The expansion of our Grubhub Onsite partnership to include Hampton, Tru, and Spark enhances the amenities offered at our beloved hotels, offering even more value to our guests and ensuring they have easy access to the items they want during their stay.”
Grubhub Onsite VP and General Manager, Rob DelaCruz, added, “Expanding our partnership with Hilton is a testament to our successful alliance and the strong demand for our service among guests seeking convenient, affordable delivery. Whether it’s comfort food from a local restaurant, groceries to complete a meal, or forgotten toiletries, we’re devoted to supporting Hilton’s guests while they’re away from home.”
Hampton, Tru, and Spark are the latest to join Grubhub’s list of hospitality partners, which includes brands like Sonesta International Hotel Corporation, My Place Hotels, Choice Privileges, and other Hilton brands.
Learn more here: https://stories.hilton.com/releases/grubhub-onsite-and-hilton-expand-partnership-to-elevate-the-guest-experience-with-mobile-ordering-and-delivery-at-over-2600-hotels
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