Outback Steakhouse and Panera Bread Top Food Service List; Higher Customer Centricity Index Score Linked to Sales Growth
CINCINNATI, OH – June 13, 2013– dunnhumby, the world’s leading customer science company, today released their first Customer Centricity Index (CCI) measuring how well retailers are responding to the needs and wants of their customers - through the eyes of their customers. The dunnhumby Customer Centricity Index™ weighs customers’ perceptions of retailers against seven pillars or....