Customer Experience Has American Eagle Flying High
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Customer experience is such a key component for every loyalty marketer in today’s marketplace. American Eagle has turned things around and registered its fourth consecutive quarter of year-over-year earnings growth. “In the second quarter we’ve reached record sales and delivered the fourth consecutive quarter of year-over-year earnings growth,” American Eagle Outfitters Interim CEO Jay Schottenstein said during the company’s second-quarter earnings conference call on Aug. 19, according to Seeking Alpha....

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