American Airlines Moves Forward with $2 Billion Customer Experience Plans
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As part of American Airlines plans to invest $2 billion in planned improvements to vastly enhance the overall customer experience, the carrier recently welcomed its first Boeing 787 Dreamliner. American Airlines took delivery of the airplane, a 787-8, at Boeing’s factory in Everett, WA., and it arrived in Dallas/Fort Worth on Jan. 23. “We are committed to delivering a fantastic product for our customers with the continuation of our unprecedented fleet renewal program and more than $2 billion in....

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