Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

4 Quick Ways to Achieve Premium Loyalty Success

Premium loyalty programs have exploded over the last few years. Paid programs are successful because consumers are entering into a defined...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

The Hidden Potential of Store Associates for Your Brand

As retailers reopen during the back half of 2020, they face the unique challenge of ensuring customers feel comfortable with the return to in...


Synapse is a marketing and technology services company focused on building relationships, continuity marketing, customer engagement and retention. With over 700 media brands available, our customized marketing programs have generated over $1 billion in profit for our partners and we have decremented over 150 billion points/miles. Our multi...


Jessica Morin
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