Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

How to Use Benchmarking for a Competitive Advantage

Benchmarking your performance against the leaders of your industry allows you to assess your business with a more objective lens and focus your...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

5 Ecommerce Trends To Leverage in 2021

The COVID-19 pandemic completely changed the way people carry out normal life and more specifically the way that they shop.By the end of the first...

Synapse/Bizrate

Synapse is a marketing and technology services company focused on building relationships, continuity marketing, customer engagement and retention. With over 700 media brands available, our customized marketing programs have generated over $1 billion in profit for our partners and we have decremented over 150 billion points/miles. Our multi...

Contact

Jessica Morin
[email protected]