DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

The Effects of Returns on a Variety of Industries

UPS coined Jan. 2 as National Returns Day, as it marked the pinnacle of the holiday gift return period. UPS expected to handle 1.9 million returns...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

20 Books on Resilience and Reinvention

As your organization adapts to the ‘new normal, ’ page through these books to inspire you with ideas on how to bounce back stronger...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Five XM Practices for Accelerating Your Digital Transformation

As companies across industries face unique challenges from the pandemic, there’s a common theme in their response: embrace digital. In...

Qualtrics

Qualtrics CustomerXM™ is used by the world's most iconic brands to deliver breakthrough customer experiences and drive business impact. With Qualtrics' feedback collection capabilities such as SMS, voice, social, web, app and more, you can hear and understand every customer, at every meaningful moment. Through powerful machine...

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1 800 340 9194
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