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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Starbucks Pickup and Amazon Go CollaborateThe new store integrates the digital and physical retail experience, bringing together the connection and comfort of a Starbucks café and convenience of Amazon Go’s Just Walk Out Shopping experience....Read More
For those in healthcare, there is some good news today as a few brands have announced new corporate social responsibility-focused initiatives and campaigns that serve as a small “thank you” for everyone’s hard work. Crocs, best...Read More
While the past few weeks haven’t been easy for anyone, especially those in the restaurant industry, some brands have been getting creative while finding ways to still serve their customers and bring loyalty and customer experience to the...Read More
TravelAlaska Airlines, American Airlines Announce New West Coast International Alliance Alaska Airlines and American Airlines recently announced an alliance intended to offer more options for West Coast customers. “Alaska has always been...Read More
Loyalty / Rewards ProgramChipotle Drops Guac Mode: A New “Extra” Benefit For Chipotle Rewards Members Chipotle Mexican Grill recently announced the launch of Guac Mode, a benefit that will unlock access to free guacamole rewards, and...Read More
Starbucks just announced it will increase its commitment to open 100 Community Stores dedicated to providing economic opportunity in underserved rural and urban communities across the country. This follows the company’s original commitment...Read More
This week, Starbucks started a contest called Starbucks for Life, giving its Starbucks Rewards loyalty program members a chance to win a beverage or food item every day for a month, a year, or even the rest of their life. While the contest is an...Read More
At a recent company conference held in Chicago, with 12,000 store managers participating, Starbucks made the announcement that it would commit to improving employees’ mental health for the sake of productivity and engagement. The coffee...Read More
Co-opetition is nothing new to customer loyalty; the current zeitgeist calls for such. The intrinsic benefit that can be derived from the combined entities outweighs distinct company attributes, but managing the efficacy can be challenging.  ...Read More
Starbucks Coffee Company has announced plans to make Starbucks Delivers available throughout the United States in early 2020 through an agreement with Uber. The intention to expand follows an 11-market rollout which demonstrated successful...Read More