Support of Customers in Their Native Language Gives Competitive Advantage to Businesses

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New report from AT&T and Language Line Services shows 27.6 million have trouble with English, are underserved and offer great sales potential MONTEREY, Calif., Dec. 14, 2010—Businesses in telecommunications, financial services, utilities and insurance that offer customer service in the native language of the consumer will be the biggest winners as the stalled economy begins to move in 2011, according to a new joint report from AT&T* and Language Line Services, the leading provider of language-based solutions. The report....

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