During Tuesday’s session titled, “State of the Loyalty Industry: A Discussion with the Loyalty360 Award Winners,” Loyalty360 CEO Mark Johnson gathered representatives of four companies who took home multiple honors at the inaugural Loyalty360 Awards held Monday at the 7th Annual Loyalty Expo, presented by Loyalty360 – The Loyalty Marketer’s Association.
If there was one common and consistent theme among the four award winners, it was this: The key to a successful loyalty program is constant evolution....