First Hawaiian Bank wants to offer the best possible customer experience and, with that in mind, it recently opened its new Waiakea branch that is equipped with video teller machines.
At the new Waiakea branch, First Hawaiian Bank (FHB) tellers will assist customers remotely through new video teller machines that look similar to an ATM. FHB, which is Hawaii’s oldest and largest financial institution, believes this new technology will heighten customer engagement and enhance the overall customer experience.
The advanced software from....