This week, technology has taken another step in helping bridge the gap between consumer and brand.
On Tuesday, Voxpopme, the video insight specialist group based out of Salt Lake City known for working with brands like Microsoft, Verizon, Clorox and more launched VideoCX, their new video-first customer experience platform designed to bring the voice of the customer to life.
The platform, which stems from nearly six years of Voxpopme doing video insights and supporting video options within the CX environment,....