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Supplier-Contributed Blogs

Patient Experience Trends Shaping a Human-Centric Approach to Healthcare

Layne Anonsen, SMG , SMG | November 29 2021

The last 18 months have created unprecedented challenges for the healthcare industry, and the ramifications are likely to be lasting. Given the challenges at hand, it has never been more important.

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5 New Sales Metrics Every Sales Leader Should Be Thinking About

Keri Brooke, Salesforce , Salesforce | November 24 2021

The pandemic didn’t just disrupt sales. It caused a seismic shift.Before 2020, sales teams hummed on leads in pipe, one-off sales (digital and in-person), and pipeline velocity. Success metrics.

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Chargeback Fraud: What It Is and How to Prevent It

The Forter Team , Forter | November 23 2021

Chargebacks cost e-commerce businesses billions every year, and a rapidly growing percentage of them are due to chargeback fraud. So, today we’re looking at what chargeback fraud is.

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Simpler = Smarter

The Evolving Systems Team , Evolving Systems | November 22 2021

Managing the Supply Chain is EvolvingWhatever issues lie in and around the supply chain, it’s safe to say that there isn’t much glamour about any of them. Managing warehouse inventory is .

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The Future of the Oil and Gas Industry, Through a Cyber Risk Lens

Deepa Seshadri, Deloitte , Deloitte | November 19 2021

While some might say that the future is now, others would argue that the future is just beginning to unravel itself. I’m not much of a crystal ball reader, but I can look through the risk lens.

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Three Loyalty Program Features to Use More Often

Kimberly Lyons, Brandmovers , Brandmovers | November 18 2021

When done correctly, loyalty programs are full-time jobs for marketers. But even though marketers are actively engrossed in running their program, certain features and functionalities can fall into.

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Searching for a Loyalty Solutions Partner? Here are 5 Things to Look For

Jim Tierney, Clarus Commerce | November 17 2021

Nearly two-thirds of consumers say their loyalty is more difficult for retailers to maintain than ever before. Retailers realize this and know consumers have infinite options. The.

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Loyalty Fraud: How to Spot it and Stop it

Kate Atty, Clutch , Clutch | November 16 2021

What Is Loyalty Fraud?Loyalty fraud is the act of cheating in a loyalty program to unfairly earn points or benefits. There are a few different categories of loyalty fraud that might occur at your.

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5 Key Steps to Successfully Launch a Subscription Program

Ken Seaton, Partner, Sales & Capture, ICF Next , Phaedon | November 15 2021

Thanks to the ever-changing consumer landscape, coupled with the global pandemic, the number of brands launching subscription programs skyrocketed, fueling explosive growth. In fact, the UBS.

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Coffee With Comarch Loyalty | Episode 4: Paula Thomas

The Comarch Team , Comarch | November 12 2021

This episode features loyalty strategy celebrity Paula Thomas, host of the “Let’s Talk Loyalty” podcast and strategic consulting expert. Watch now to discover the importance of paid.

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What Chargeback Protection Is and Why E-Commerce Businesses Should Have It

The Forter Team , Forter | November 12 2021

Every e-commerce business must deal with chargebacks, also known as disputes. But some companies have a much higher chargeback rate than others. A higher chargeback rate means you pay more in fees.

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Your New Job — Making Employees Happy

Lisa Lee, Salesforce , Salesforce | November 11 2021

Employee wellness is becoming increasingly important to companies’ success. Managers may even start to be held accountable for it. Frank DeMaria was never the kind of leader who organized.

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