Supplier-Contributed Blogs

Welcome to Loyalty360’s Supplier-Contributed Blogs, your go-to source for daily insights from top experts in customer loyalty. Explore thought leadership on a range of topics, including loyalty program strategy, customer experience and engagement, rewards program design, cutting-edge technology, and more. Stay ahead of the curve with valuable content designed to help you navigate the latest industry trends.

Supplier-Contributed Blogs

8 Customer Engagement Strategies That Actually Work

Leeza Manocha, Xoxoday , Xoxoday | May 25 2021

Customers today are hyper-aware and engaging them is a tough task for businesses. But through numerous customer engagement strategies and techniques it is possible to make a real connection with.

Customer Engagement

CRM = Compelling Rewards Mechanism?

Manoj Agarwal, Xoxoday , Xoxoday | May 11 2021

Given their superpowers of organizing and accelerating business outcomes, implementing a CRM is often its own reward. And while your teams will agree with the spirit of the expression, you can&rsquo.

Loyalty / Rewards Programs

Drive Customer Advocacy with Rewards

Kathleen O'Donnell, Xoxoday , Xoxoday | May 03 2021

It’s a hot buzzword these days - but you might be left wondering what does customer advocacy mean? You’re not alone if you’re feeling a bit confused, as customer advocacy actually.

4 Surefire Customer Retention Strategies to Ace Your Efforts!

Anisha Shenoy, Xoxoday , Xoxoday | April 27 2021

Consider that it takes five to seven times more money to retain an existing customer than acquire a new one. What’s more, the average, loyal customer is worth at least 10 times as.

CX (Customer Experience)

Incentivizing Aida, Your Buyer Journey

The Xoxoday Team , Xoxoday | January 25 2021

The idea of AIDA was immortalized by E. St. Elmo Lewis sometime in 1898. It was in that year that this Advertising Hall of Fame inductee first drew the world’s attention to the four fundamental.

Technology

Applying Loss Aversion Bias to Modify Consumer and Employee Behaviour

Rashmi Singanamalli, Xoxoday , Xoxoday | January 21 2021

Why is it so difficult to toss that dress or the shirt that you know you are not going to wear? Or give away that book that has been on the shelf forever, and you haven’t read? Why is it not.

How to Reward Your Survey Research Panel with Incentives?

Syed Maaz, Xoxoday , Xoxoday | January 12 2021

Market research has proven to be the most crucial weapon in the product life-cycle. From the product’s birth to its last breath, it’s the people’s opinion that shapes its fate.

Close Big Engagement Gaps with Little Things - Appreciation in the Workplace

Manoj Agarwal, Co-founder, Xoxoday , Xoxoday | November 27 2020

You say “Thank you”. What they hear is “Please accept my standard, HR protocol-approved format for acknowledging your most recent activity that was intended to bring me value. The.

Employee Engagement/Training

Carrot and Schtick: Which is the Best - Intrinsic vs Extrinsic Motivation

Manoj Agarwal, Co-founder at Xoxoday , Xoxoday | November 18 2020

Peter in sales closes more deals every month than his peers. What do you think can be the reason? Is it intrinsic motivation or extrinsic motivation, or is there some other reason behind this? As his.

Employee Engagement/Training

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