Supplier-Contributed Blogs

Welcome to Loyalty360’s Supplier-Contributed Blogs, your go-to source for daily insights from top experts in customer loyalty. Explore thought leadership on a range of topics, including loyalty program strategy, customer experience and engagement, rewards program design, cutting-edge technology, and more. Stay ahead of the curve with valuable content designed to help you navigate the latest industry trends.

Supplier-Contributed Blogs

Inventory, Pricing and Promotion Strategies for the New Convenience Store

CEDERICK JOHNSON, PDI , PDI | July 24 2020

In the fall of 1960, The Andy Griffith Show on CBS introduced Andy Taylor and his lovable sidekick Barney Fife to American audiences. Like many U.S. cities at the time, the tiny, fictional town of.

CX (Customer Experience)

Can Promotions Drive Increased CPG Sales?

Bill Bodnar, PDI , PDI | June 16 2020

Even though some states are reopening, many consumers are still taking a wait and see approach to getting on with life as we used to know it. Shopping habits have likely been changed forever.

Customer Engagement

What You Can Do to Plan and Prepare Versus Watch and Wait During a Crisis

Deanna Salas, PDI , PDI | May 08 2020

Anytime we encounter events like volcanos, hurricanes, earthquakes and even pandemics like COVID-19, there’s a moment of pause. For many, it’s in our nature to want to assess the.

Technology

How to Hire the Right Employees & Reduce Turnover at Your C-Store

SOPHIA GRIESENAUER, PDI , PDI | February 18 2020

The average convenience store employs roughly 15-16 employees at any time. Although this number is increasing year-over-year, according to NACS data, turnover is also on the rise. Managing a .

Seven Retail Disruptors You Need to Keep an Eye On

Chris Posey, PDI , PDI | February 13 2020

Industry disruptors affect everyone, from huge conglomerates to single-store operations. The question is not if a disruption will impact your company, but when. And while they are by.

Branding / Product Positioning

2020 Trends: 5 Things that Will Impact Your Loyalty Program

Brandon Logsdon, PDI Software , PDI | February 06 2020

Loyalty programs’ long-standing emphasis on earning points has relegated the relationship between brand and customer to a transaction. In 2020, with loyalty programs giving consumers more.

Loyalty / Rewards Programs

E-Commerce, Loyalty, Labor and Consolidation Loom Large in ’19

Scott Schaper, EVP of Program Operations for PDI Software , PDI | February 04 2019

Online shopping and home delivery have had a dramatic impact on the grocery sector.2018 was a challenging year for the grocery sector, with changes in consumer shopping behaviors and competition.

Why Your Loyalty Program Isn’t Driving Revenue – And How to Fix It

Jeff Hassman , PDI | September 27 2018

Effective loyalty programs consistently deliver results across the metrics that matter to brands: foot traffic, basket size, frequency of visits and revenue. But as successful as they&rsquo.

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