Supplier-Contributed Blogs

Welcome to Loyalty360’s Supplier-Contributed Blogs, your go-to source for daily insights from top experts in customer loyalty. Explore thought leadership on a range of topics, including loyalty program strategy, customer experience and engagement, rewards program design, cutting-edge technology, and more. Stay ahead of the curve with valuable content designed to help you navigate the latest industry trends.

Supplier-Contributed Blogs

How Machine Learning Powers Fuel Price Optimization

Gabe Ortega, PDI Software , PDI | August 30 2021

Machine learning has been around for more than 70 years and has come a long way since the late 1950s when Frank Rosenblatt paved the way with his design for the first artificial neural network that.

Technology

Data Offers CPGs Insights to Overcome Blindspot Barriers

JASON LOBEL, PDI , PDI | August 24 2021

Convenience stores have notoriously been data deserts for consumer packaged goods (CPG) manufacturers. C-stores have typically only made weekly sales data by region available to CPG distributors and.

Technology

Have C-Stores Regained Everything They Lost in 2020?

DAFNA GABEL, PDI , PDI | August 18 2021

While June 2020 marked the emergence of a new normal, June 2021 was marked by dollar sales that were flat compared to the previous year. Although year-over-year growth is an important measure of.

Technology

6 Steps to Simplify PCI Compliance

ROB CHAPMAN, PDI , PDI | August 09 2021

In an ultra-competitive marketplace, how do you turn the need to protect sensitive cardholder data into a business advantage? You can start by following these six steps from the PCI Security.

Technology

Finally, Affordable Endpoint Protection for QSRs

Tom Callahan, PDI , PDI | August 06 2021

Have you been relying on basic anti-virus and anti-malware tools to protect your business? What if you could get the robust, round-the-clock protection you deserve—at a price you can afford?If.

Customer Engagement

Can 2% Dollar Growth Be Healthy for the Industry?

DAFNA GABEL, PDI , PDI | July 22 2021

Strong basket spend and steady, albeit slow, trip return during 2H 2020 ultimately helped “save” 2020 for C-stores and a wide range of categories. In the past six months we’ve seen.

CX (Customer Experience)

What the US Can Learn From Europe About Fuel Delivery

VLAD COLLAK, PDI Software , PDI | July 02 2021

Fuel operators face all kinds of new challenge today due to lack of time, resources, automation and tools needed to deliver on-demand insights and provide visibility to make sound decisions that have.

Technology

As PDI Fuels Industry Innovation, What’s in It for You?

JEFF HASSMAN, PDI , PDI | June 24 2021

Last month PDI completed its twentieth acquisition, and if that sounds like a lot, it is. It’s great to work for a company that’s growing so quickly, but I’ll bet you’re.

Technology

Are Beer Sales Slowing Down in the Convenience Channel?

DAFNA GABEL, PDI , PDI | June 21 2021

The beer category boomed in 2020, with a large positive shift at the start of the pandemic. However, more recently beer sales are down versus a year ago, as are trips. Immediate questions rise to the.

CX (Customer Experience)

Are You Prepared to Handle a Cybersecurity Incident?

MARK CARL, PDI , PDI | June 11 2021

At PDI Security Solutions, we see ransomware attacks on a daily basis. However, those attacks typically don’t show up as news alerts or headlines in national news media. That’s where the.

Technology

Find Gas Fast with GasBuddy’s Fuel Availability Tracker

Gas Buddy, PDI , PDI | June 09 2021

Gas stations can close or run out of fuel after a natural disaster or a crisis. GasBuddy’s Fuel Availability Tracker helps drivers in affected areas find fuel if stations run out. GasBuddy.

Loyalty / Rewards Programs

Rapid Response—Tips for Managing Fuel Pricing During a Crisis

Gabe Ortega, PDI Software , PDI | June 02 2021

Most often, disruption in the fuel supply chain comes with little warning, as it did this week with the cyberattack on the Colonial Pipeline system. While the magnitude of the impact on this critical.

Technology

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