Engagement Expo 2014 How Starbucks Builds a Better Customer Experience in the Cafe, on your Phone a
  1. CRM (Customer Relationship)
  2. CX (Customer Experience)
  3. Loyalty / Rewards Programs
  4. Mobile
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Paul Conder, Principal and Customer Experience lead at Lenati LLC - will discuss how to create a holistic customer experience in all aspects of your business; connecting creative, customer insights, analytics, measurement and testing with sales....

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