How to Hire the Right Employees & Reduce Turnover at Your C-Store

  • February 18 2020
  • Resource: Loyalty Today
  • SOPHIA GRIESENAUER, PDI

The average convenience store employs roughly 15-16 employees at any time. Although this number is increasing year-over-year, according to NACS data, turnover is also on the rise. Managing a workforce may not be the highlight of your job...Read More

Seven Retail Disruptors You Need to Keep an Eye On

  • February 13 2020
  • Resource: Loyalty Today
  • Chris Posey, PDI

Industry disruptors affect everyone, from huge conglomerates to single-store operations. The question is not if a disruption will impact your company, but when. And while they are by nature off the radar, there are some common...Read More

2020 Trends: 5 Things that Will Impact Your Loyalty Program

  • February 06 2020
  • Resource: Loyalty Today
  • Brandon Logsdon, PDI Software

Loyalty programs’ long-standing emphasis on earning points has relegated the relationship between brand and customer to a transaction. In 2020, with loyalty programs giving consumers more choices (and power) than ever, smart c-store...Read More

E-Commerce, Loyalty, Labor and Consolidation Loom Large in ’19

  • February 04 2019
  • Resource: Loyalty Today
  • Scott Schaper, EVP of Program Operations for PDI Software

Online shopping and home delivery have had a dramatic impact on the grocery sector.2018 was a challenging year for the grocery sector, with changes in consumer shopping behaviors and competition from alternative retailers forcing many to re...Read More

Why Your Loyalty Program Isn’t Driving Revenue – And How to Fix It

  • September 27 2018
  • Resource: Loyalty Today
  • Jeff Hassman

Effective loyalty programs consistently deliver results across the metrics that matter to brands: foot traffic, basket size, frequency of visits and revenue.   But as successful as they’ve been, loyalty programs are under increasing...Read More

ad
ad

THE LOYALTY PULSE SURVEY

VIEW ALL
Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?