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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
In-store sales at convenience stores have been steadily climbing for the past twenty years — with no sign of slowing down.
And on top of that, the pandemic shifted many trends in c-store’s favor to become an even stronger...Read More
When I’m meeting with prospective customers who are exploring their cybersecurity options, they often begin the conversation by asking how much they need to do to become compliant. Especially in the QSR industry, that question typically...Read More
With a large population of part-time workers, multiple remote sites, and a high number of payment transactions processed each day, the QSR industry presents a target-rich environment for cybercriminals. Unfortunately, just like many other highly...Read More
As we look ahead at what to expect across the cybersecurity landscape in 2022, we’ll continue to see some familiar threats along with the escalation of those threats into something much more significant.Ransomware should remain at the top of...Read More
You’ll never hear me describe the fuel logistics industry as boring, and 2021 was no exception. In addition to facing all the ongoing pandemic-related impacts, labor shortages remained a big challenge for many businesses.So, what can we...Read More
All signs point to 2022 as being a critical year for fuel and convenience retailers to strengthen their relationships with consumers. To accomplish this, you’ll need to leverage a variety of new and emerging consumer engagement technologies....Read More
The industry has seen a growing opportunity for pump-to-store conversion where c-store locations also sell fuel. This has especially been the case during the last few years as fuel demand has fluctuated.Consumers increasingly plan their shopping...Read More
Recently, PDI and GasBuddy issued their first joint report analyzing how the pandemic has influenced shopping behavior in the $650 billion fuel and convenience industry. The “Buddy Up: C-Store Shopper Insights” report...Read More
Foodservice in c-stores is performing a great deal better than in the not-so-distant past. However, the category still has some ground to make up for a full recovery. All the while, according to NPD Group advisor, David Portalatin, “The...Read More
Machine learning has been around for more than 70 years and has come a long way since the late 1950s when Frank Rosenblatt paved the way with his design for the first artificial neural network that implemented patterns and shapes recognition. And...Read More