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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
In a very timely article, given the number of Americans who plan to travel this holiday season, Allie Johnson with CreditCards.com recently wrote a comprehensive article highlighting a very popular benefit that many credit card...Read More
VIPdesk Mobile Concierge, an innovative new mobile application that was launched today, makes it easy for users to place Concierge requests and access VIP Privileges from a mobile device. This mobile app is a perfect complement to...Read More
Using Concierge to promote and fulfill other customer benefits can have a positive impact on overall customer satisfaction and service quality.
Several of our clients currently utilize their Concierge via a “gateway servicing...Read More
“Today’s mobile devices including tablets are rapidly becoming our generation’s most ubiquitous technologies,” states Michael Hemsey, President of Kobie Marketing, in a recent Luxury Daily article, “Loyalty Programs...Read More
Today is the day that loyal Starbucks customers have either been waiting for, or dreading (depending on who you talk to)…today is the day that the company plans to implement a series of changes to its My Starbucks Rewards ...Read More
Our next webinar, “Increasing Loyalty to Your Customer Loyalty Program via Concierge Service“, will be held on Thursday November 15, 2012 at 1:00 p.m. ET.
Held in coordination with Loyalty 360, this webinar...Read More
VIPdesk recently presented a webinar on customer loyalty benefits development, titled “Competitive Differentiation Through Benefit Design and Fulfillment”.
During this webinar, presenter Mark Shore (VIPdesk’s VP, Partnership...Read More
Guest post by Kyle Lagunas
For years, TED (Technology, Entertainment and Design) has given the world access to thought- conversations from some of the greatest minds of our day. Interesting though the videos may be, rarely does a...Read More
This article appears in the current issue of Loyalty Management magazineThe Changing Landscape of Travel Benefits
Many travelers view the benefits of membership in loyalty programs a necessity for frequent travel—so much so that...Read More
Pets are big business. According to the American Pet Products Association, Americans spent $50 million on their pets in 2011. And as a pet owner myself, I often feel as if I am spending a good part of that $50 million on my best friend...Read More