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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Matthew Goldberg is the Director of PRO Strategy and Loyalty at Floor & Decor, a specialty retailer of hard surface flooring with over 180 stores across the country. The brand recently brought home multiple awards at the 2022 Loyalty Expo...Read More
Floor & Decor is quickly becoming a favorite retailer of hard surface flooring for DIYers and professionals alike. While the wide selection and low prices may be what brings builders in the door, it’s the hyperfocus on service that...Read More
Emotional loyalty can mean different things to different brands. And even then, some brands have a hard time even defining the term, which has baffled many industry experts and researchers for years.
“Emotional loyalty is fairly difficult...Read More
Matt Goldberg is the Director Of Pro Strategy And Loyalty at Floor & Decor, which won three awards during the recent Loyalty 360 Award presentation, including a Platinum in the B2B Customer Loyalty category, a Gold in the...Read More