Do Referred Customers Lead to Brand Loyalty?

  • August 18 2015
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Are referred customers better customers, and do they represent a significant segment of brand loyalty for any marketer?Extole’s refer-a-friend technology powers referral marketing programs for some of the world’s best-known brands...Read More

Unlock the Power of Referrals to Dramatically Enhance Customer Engagement

  • June 16 2015
  • Resource: Daily News
  • Loyalty360

Loyalty360 Webinar to Focus on Building Customer Loyalty through ReferralsConsumers do not tend to trust advertising as much as they trust each other, and this makes referrals a very powerful customer engagement tool. The advent of digital...Read More

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THE LOYALTY PULSE SURVEY

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Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?