As he delivered a less-than-stellar report for the company’s third quarter on Jan. 16, TESSCO Technologies CEO Robert Barnhill is confident that leadership changes will enhance the company’s customer engagement, customer experience, and customer relationships.
To regain its growth in the carrier space, Barnhill said TESSCO has augmented its leadership team to “build deeper relationships and more effective product and supply-chain solution selling.” Ted Winslow, Vice President, has assumed the role of Market Director for the carrier organization unit.
“Ted is a Senior Sales and Business Development leader with more than two decades of experience, has a proven track record of achieving exceptional results through the development of strategic relationships with all levels of client organizations,” Barnhill said, according to Seeking Alpha.
Mark Wymer, Vice President, has been appointed head of the market development and sales group, along with being a member the senior leadership executive team.
TESSCO continues to invest in talent and technology, while improving efficiency, reducing expenses, and optimizing its organization and leadership, Barnhill noted. He said that transitioning from reactive selling to proactive and then solution selling is crucial for the company to grow.
“We believe this model will improve the customer experience while growing customer relationships, cross-sell, and overall sales,” Barnhill said.