Southeastern Grocers (SEG) is offering contactless prescription delivery as a way to expand its commitment to customer safety. This expanded prescription delivery program is a partnership with ScriptDrop. It will allow Fresco y Más, Harveys Supermarket and Winn-Dixie customers to choose between three delivery options – free curbside pickup, two-day shipping for $4.99 or same-day delivery, if the customer is within five miles of their local store, for $7.99. Customers can use each of these options by contacting their local pharmacist and choosing their method of choice.
“We are at a pivotal moment in the fight against COVID-19 and we all need to do our part to protect one another when possible,” says Gayle Shields, VP of pharmacy and grocery non-food merchandising for Southeastern Grocers. “In an effort to give our customers a more accessible and safe way to pick up medication, Southeastern Grocers will begin to offer contactless prescription delivery at all Fresco y Más, Harveys Supermarket, and Winn-Dixie pharmacy locations. We hope this new option, combined with our collective effort as a community, will help us overcome this dangerous virus.”
Southeastern Grocers is also trying to connect to its customers and combat the opioid crisis by being a resource for prevention and emergency treatment. The SEG pharmacies will use a new software solution that lets its pharmacists find patients who may be at risk for an accidental opioid overdose. The grocery brand is partnering with Omnicell Population Health Solutions, who is a provider of patient engagement and communications technology solutions. This partnership will allow Southeastern Grocers to implement the program, which enables the brand to create tasks for pharmacists to reach out the patients proactively. Omnicell PHS’ Opioid Mitigation Solution assesses if the patient is actively taking their medication and determines if they’re aware of the potentially harmful side effects associated with opioid abuse.
SEG is also partnering with Safe Rx to work to prevent prescription medication misuse. Safe Rx offers locking pill bottles to keep prescriptions safe and are available at all Fresco y Más, Harveys Supermarket and Winn-Dixie pharmacy locations. Southeastern Grocers is also launching medication take-back kiosks in the greater Jacksonville area, where six Harveys Supermarket and Winn-Dixie pharmacy locations will have medication receptacles to allow Jacksonville residents to have a safe place to dispose of medication.
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