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All customers have so many expectations these days, and that trend is not lost on restaurant consumers. Providing a seamless customer experience is paramount for frequent restaurant visitors.
A new Deloitte report reveals that 40% of frequent restaurant visitors prefer to order online, and they spend 26% more per online order at quick service restaurants (QSRs) and 13% more in casual and fast casual establishments.
Titled, “The Restaurant of the Future: Creating the Next-generation Customer Experience,” the....
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