The 2013 holiday shopping season ─ the annual make or break point for many retailers nationwide ─ is over and the returns are in for several of the biggest retailers in the U.S. Only three retailers retained 70% or more of their respective customer bases in the past year, according to America Research Group and Inmar’s retail report.
What’s more, the report shows that 12 retailers gave up more than 40% of their shoppers in the past year. America’s Research Group is one of the nation’s foremost consumer....