To preview a compelling Loyalty360 webinar, Banking on Loyalty: Why Financial Institutions Must Foster Ongoing Engagement, Not Transactions, set for Nov. 3 at 1 p.m. EST, the two scheduled speakers participated in a riveting Q&A with Loyalty360.
The webinar will be co-presented by Aite Group and Deluxe Rewards.
Jane Johnson, Strategic Account Development Director with Deluxe Rewards, addressed the following questions:
What are banks and credit unions doing well in the area of customer engagement, and where are they falling short....