England’s Northern Gas Networks has proven it can’t be matched in its customer experience efforts.
Case in point: The company (NGN) came home with Gold awards in six categories at the U.K. Customer Experience Awards last month. Among these awards, Northern Gas Networks was also honored with the overall award for Best Customer Experience.
Northern Gas Networks Awards Won
Best Customer Experience Award
Business Change / Transformation – Simplification Award
Small Contact Centre Award, Employee Engagement &ndash....