OpenTable Teams Up with Uber Eats and Grubhub to Provide Delivery
The reservation service has partnered with delivery services so that its users can select a delivery option from its app. “While both the Android and iOS apps received updates, the delivery service is only available on iOS at the moment. When users visit a restaurant’s profile page, they’ll see a ‘get it delivered’ button. If you choose delivery, you’ll see a list of the delivery partners available and will complete your transaction through your service of choice—Caviar, Grubhub, or Uber Eats.”
Customer Experience
Cord-Cutting Hits AT&T
If you want to reach customers where they are, that place, increasingly, is not pay-TV. AT&T “lost nearly one million pay-TV customers in the second quarter as cord cutting continued to take its toll, while the company’s wireless and media businesses helped to offset the losses.”
UPS Wants to Go Full-Scale with Its Drone Deliveries
If regulators are amenable, UPS may launch drone delivery on a massive scale. “The delivery giant is working to become the first commercial entity authorized by the Federal Aviation Administration to use autonomous delivery drones without any of the current restrictions that have governed the aerial testing it has done to date.”
Starbucks Pushes Delivery Program National
In 2020, Starbucks plans to extend delivery beyond the 11 markets in which it is currently available to the entirety of the United States. “We are driven to create new and unique digital experiences that are meaningful, valuable, and convenient for our customers,” says Roz Brewer, Group President and Chief Operating Officer for Starbucks, in a statement. “Partnering with Uber Eats helps us take another step toward bringing Starbucks to customers wherever they are.”
Social Responsibility
Adidas Joins the Fight against Plastic
Today’s consumers are growing concerned with overuse of plastic, and the apparel company is adjusting accordingly. Adidas “has committed to using only recycled plastic by 2024. The pledge to eliminate the use of ‘virgin’ plastic, which was first reported by the Financial Times, includes polyester. Used in everything from t-shirts to sports bras, the material is popular in sportswear because it dries quickly and weighs little.”

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