Loyalty Reads: Uber Eats Adds Amazon Echo Integrations, H&M Leans into Customer Feedback for Apparel Size Options, and More

Uber Eats Adds Amazon Echo Integrations 

Uber Technologies, Inc. announced a new Amazon Echo integration that allows users to track their orders using their Echo devices. The new feature allows for real-time, hands-free tracking of orders. 

The Uber Eats integration provides updates at critical points throughout the delivery process, including: 

  • Order is being prepared 

  • When the driver should arrive 

  • When the order is delivered 

Users can ask their Echo device for an update or set the device to receive notifications directly from Uber. 


H&M Leans into Customer Feedback for Apparel Size Options 

Furthering its commitment to diversity and inclusion, H&M announced changes to available sizes both in-store and online. In a partnership with Tess Holliday — a model and size-inclusivity influencer — the apparel retailer introduced new products and expanded the range of its plus-size collection. 

The inclusivity efforts are driven by customer feedback and response data. The brand is rolling out changes to its sizing slowly based on customer engagement and feedback. Most recently, H&M added sizes up to 2XL in-store and 4XL online. 


Tesco Opens Pub to Celebrate King Charles’ Coronation 

Tesco launched its first-ever pub, celebrating the coronation of King Charles III. The King in the Castle opened in central London and features Tesco-branded colors and décor. 

As part of the brand’s corporate social responsibility efforts, Tesco will donate the profits from the pub to the Prince’s Trust — a nonprofit to support young people across the U.K. Tesco has partnered with the Prince’s Trust for the past five years, with the pub increasing the impact of the partnership. 


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