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As more brands and vendors reflect on their experiences at the 2021 Loyalty Expo, Loyalty360 can confidently say each attendee enjoyed their time at the conference.
Perhaps none were more satisfied than Don Smith, Chief Strategy & Analytics Officer at Brierley.
Smith discussed his thoughts with Loyalty360 CEO Mark Johnson on his KPIs and Metrics Workshop at the Expo, his overall experience connecting in person again, and the trends and topics he hopes to see further utilized.
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