Take a very large group of aging Americans, added to the growing percentage of households with two working parents, and that equals a booming demand for more family care services. Millions and millions of people, both young and old, currently receive some level of professional care or supervision. This presents significant customer engagement opportunities for care providers hoping to attract and retain the customer loyalty of this booming consumer base.
To win out over the competition, however, caretakers and family daycare providers are....