Goodyear Partners with Trucker Path to Level-Up CX

Trucker Path, an app used by truck drivers in the United States, now gives members direct access to roadside service provided by Goodyear Commercial Tire & Service Center.
 
Together, Trucker Path and Goodyear offer support to drivers in the event of a tire-related issue, enabling truckers to get back on the move more quickly. The Trucker Path app uses a click-to-call feature that connects members to Goodyear roadside service.
 
“We are excited to offer this valuable service to Trucker Path members,” says Dustin Lancy, marketing manager at Goodyear.
 
With over 700,000 truck drivers as active monthly users, Trucker Path is America’s largest over-the-road driver community. In addition to the new roadside service feature, the app helps truckers navigate to nearby truck stops, see their amenities, and read reviews. It can also location gas stations and compare fuel prices. Furthermore, the app provides real-time updates of parking space availability and weigh station status, a feature that is powered by trucker engagement.
 
“Our members continually tell us how using our app improves life on the road,” says Chris Oliver, chief business officer at Trucker Path. “It helps reduce the stress that comes with planning a trip, finds the best fuel prices, or searches for safe parking. Our new relationship with Goodyear allows our app to provide even more value to our members by connecting them with top-notch roadside service with just a few simple taps.”
 
To connect with Goodyear roadside service, drivers navigate to the Trucker Path app menu, click on Roadside Assistance, click Goodyear, and press the “call now” button on the landing page.
 
Members can also save the roadside service number (1-833-861-6190) to their phone for instant connection to the service program. Additionally, members can find the nearest Goodyear location within the Trucker Path app by selecting TIRES in the PIN filter.
 
“By enabling our members to access roadside service from Goodyear locations by using the Trucker Path app, we are providing a solution that helps them get back on the road quickly and efficiently,” says Oliver. “This relationship is just one of the many benefits Trucker Path can offer its members who are embracing the power of our industry-leading mobile technology.”
 

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