Carfax has expanded its role in the Nissan and Infiniti Certified Pre-Owned (CPO) programs to boost customer retention at certified dealerships. As part of the program, Nissan and Infiniti CPO buyers now get enrolled in the myCarfax program so they can receive service and recall alerts for their vehicles. Dealerships are also designated as customers’ favorite shops within the myCarfax mobile application. Carfax has seen that myCarfax users are 21 percent more likely to return to their favorite shops for their next service visits and....

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