CAMBRIDGE, Mass., May 03, 2010 —ATG, the premier provider of cross channel commerce solutions, and SPEED FC, a leading provider of single source, end-to-end e-commerce services, today announced an alliance to provide online sellers with a compelling new direct-to-customer solution. The two companies will fully integrate ATG’s best-in-class e-commerce applications with SPEED FC’s market-leading fulfillment, customer care, order management, and internet marketing solutions. The result is a completely outsourced offering designed to provide a flexible, best-in-class e-commerce and fulfillment option with lower capital expenditures for merchants.

The solution is ideal for companies that sell online and require an integrated, outsourced e-commerce, order management, fulfillment and customer care solution. The ATG and SPEED FC alliance has been formed to address the challenges organizations encounter in developing an effective direct-to-customer channel. Until now, solution options have been limited to either purchasing and integrating disparate e-commerce, fulfillment and customer care technologies and services, or outsourcing to a solution provider with basic shopping cart capabilities and minimal control of branding and merchandising. The ATG and SPEED FC alliance presents an alternative that overcomes these obstacles by offering a fully integrated, cost-effective solution that includes best-of-breed SaaS (software-as a-service) e-commerce, plus best-of-breed e-commerce services.

“With today’s unique and highly sophisticated technology, and the operational challenges of cross channel commerce, many online merchants are looking for an integrated end-to-end solution that handles front to back end system functions, while still incorporating unique and advanced commerce technology,” said Bill Zujewski, vice president of product marketing, ATG. “However, the search for a comprehensive solution often results in inflexible service options or inferior functionality that doesn’t allow for brand and merchandising control. With this new alliance, companies can economically obtain a best-in-class solution, customized to their unique brand and service requirements. It is a solution that enables organizations to not only leverage advanced personalization, merchandising, search and marketing features to drive sales and increase loyalty, but also guarantees the efficient, timely delivery of goods to their customers.”

“Our alliance represents a unique offering to the industry; companies seeking a comprehensive, fully outsourced e-channel partner will now be able to turn to just one source to receive the industry’s most flexible and highly regarded e-commerce, interactive marketing, fulfillment, customer care and order management solutions,” said Jeff Zisk, president, SPEED FC. “Organizations adopting this end-to-end solution will now have the ability to offer an unmatched, seamless customer experience.”

About ATG

ATG /quotes/comstock/15*!artg/quotes/nls/artg (ARTG 3.96, -0.10, -2.46%) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands. Offering the industry’s leading commerce solution, ATG works in partnership with clients to drive sales via a personalized customer experience—unifying and optimizing interactions across the Web, contact center, mobile devices, social media, physical stores, and other key channels. Exclusively focused on online and cross-channel commerce, ATG is uniquely capable of powering the most innovative and successful commerce experiences, with results that outperform industry norms. ATG Commerce is the e-commerce platform and business user application solution top-rated by industry analysts for powering results-driven, personalized, and innovative e-commerce sites. ATG’s platform-neutral optimization solutions for live help, lead performance, and product recommendations can be easily added to any website to increase conversions and reduce abandonment. ATG is headquartered in Cambridge, Massachusetts, with additional locations throughout North America and Europe. For more information, please visit http://www.atg.com.

About SPEED FC

SpeedFC, Inc. is a privately-owned, leading provider of end-to-end e-commerce services headquartered in Dallas, Texas. SPEED provides a suite of services, including, e-commerce platform integration, tier 1 web hosting, proprietary order management and reporting, high performance fulfillment and customer care, and interactive online marketing to online retailers and manufacturers. SPEED tailors solutions to meet the specific needs of a range of clients, including large apparel, home accessory, gift and luggage retailers, to name a few. For more information please visit www.speedfc.com.

(C) 2010 Art Technology Group, Inc. ATG and Art Technology Group are registered trademarks. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners.

This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG’s actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG’s business generally may be found in its periodic reports and registration statements filed with the Securities and Exchange Commission at www.sec.gov.

SOURCE: Art Technology Group, Inc.

 ATG  Tucker Walsh, 617-386-1159  twalsh@atg.com  or  Matter Communications for ATG  Sarah Ellis, 978-499-9250 x238  atg@matternow.com   

Copyright Business Wire 2010

 

 

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