Customer loyalty is changing as it becomes more complex in the way that brands can leverage it to strengthen consumer relationships.   According to The Loyalty Report 2018, released Monday by Bond Brand Loyalty, the loyalty landscape is in the midst of significant evolution, driven by new technologies, smarter programs, and changing customer needs and expectations.   “The biggest takeaway for me is that this is an exciting time, and perhaps a turning point for loyalty,” Kyle Davies, VP of Global Insights for Bond....

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