Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

3 Loyalty and CX Trends to Follow in 2021

While 2020 may have left many brand marketers scratching their heads and seeing stars, the year that was offered all of us an opportunity to...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

We Looked at Online Shopping Statistics From One Billion Global Shoppers — Here’s What We Found

What can ecommerce browsing and buying habits in 51 countries tell us about the digital surge – and what’s next for brands?2020 was the...



Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

Perspectives from Leaders in Customer Loyalty: How Has Customer Experience Evolved?

Loyalty360 and Salesforce discuss top trends, challenges, and opportunities shared by brand marketers Register for the Live Webinar: April 21,...


Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social and artificial intelligence—to create a 360° view of...