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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

15,000+ Consumers and Business Buyers Weigh in on the Future of Customer Engagement

Salesforce published the fourth edition of its State of the Connected Customer research report, an annual study of how customer expectations and...

Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social and artificial intelligence—to create a 360° view of...

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