While the costs of any endeavor are a critical factor for consideration, I would be remiss if I didn’t open this blog with a reminder that the cost associated with an Employee Engagement Program should always be weighed against the VALUE...Read More

I was recently asked “what are the best practices in Service Awards today”, and while the factors that make a great program are largely timeless, modern capabilities are enabling a new level of effectiveness and cost efficiency. ...Read More

Delivering Happiness by Tony Hsieh was recommended to me by an author and Ph.D. in the recognition and rewards space, saying “I haven’t finished a book in ten years – this one I completed in two days.”  Hsieh offers...Read More