Steve Jobs is widely known to have been a, shall we say, a difficult person to work with.  His towering genius and uncompromising demand for perfection led to legendary stories of belittling team members and binary judgments of work as...Read More

Soft skills - those oh-so-important qualities such as adaptability, critical thinking and creativity - are what’s needed to bridge the gap between good and great employees. Unlike with black-and-white technical skills, however, these types...Read More

Building an engaged workforce is perhaps the biggest challenge today’s employers face. The benefits are many—increased customer loyalty and improved internal efficiency, to name a few—yet it can be tough to cultivate an engaged...Read More

One of the common questions around employee reward and recognition programs is how to control costs while maintaining an impactful program.  I’m compelled to first say that any conversation of cost MUST be balanced with benefit. ...Read More

A recent blog on Fast Company promoted the notion of designing business compensation programs similar to superstar athlete structures where variable compensation is as much as 60% of the overall payout. Why it’s different Without...Read More

A person for whom I have professional regard recently sent me a blog they’d written with the opening disclaimer of “You’re not going to like this.  Sorry.”  The central tenant of his writing was that “pay...Read More

There’s not much argument around the fact that recognition of employees, from managers and between peers is a good thing.  The question of the day is how to make it meaningful, relevant, and ultimately impactful to driving business...Read More

I’m here at the Mortgage Bankers Association conference this week, meeting with leaders from across the mortgage industry to discuss how rewards and recognition can help drive performance in sales, processing, and servicing. ...Read More

Our minds are trained to process information best through the use of stories.  It’s no surprise then that one of the best ways we can learn about reward and recognition is through television and the movies.  Last week’s...Read More

One of the core features of the LoyalNation P.R.I.D.E. Platform is the ability to link participants together through peer to peer recognition.  The benefits to this include across the organization transparency of achievement metrics...Read More