[Podcast] Loyalty Management Series: Surprising and Delighting Customer to Loyalty
  1. CRM (Customer Relationship)
  2. Customer Engagement
  3. CX (Customer Experience)
  4. Loyalty / Rewards Programs
LISTEN TO THIS ARTICLE
0:00 / 0:00

This episode of the Loyalty Management podcast series is titled "Surprising and Delighting Customer to Loyalty", written by Naomi Kasolowsky of dunnhumby.  Loyalty programs are frequently clustered into “types....

Join Now
Membership and Pricing

TRENDING

VIEW ALL

Videos and podcasts

VIEW ALL
Navigating Togetherness in a Post-Covid World
podcast

Leaders in Customer Loyalty: Brand Stories | Circle K is Rewarding its Loyalty Members One Visit at a Time

September 03,2026

Play Image

Leaders in Customer Loyalty: Brand Stories | How Journeys Keeps Customers Engaged Across Fast-Moving Trends

August 20,2026

Play Image

Leaders in Customer Loyalty: Brand Stories | RBC’s Loyalty Program is a Broad Value Proposition for All Canadians

August 13,2026

Membership and Pricing

WEBINARS

View All
The Loyalty Shift: Five Trends Redefining What It Takes to Win
The Loyalty Shift: Five Trends Redefining What It Takes to Win
Beyond Rewards: How Strategic Partnerships Are Reshaping Customer Loyalty
Beyond Rewards: How Strategic Partnerships Are Reshaping Customer Loyalty
Loyalty as a Growth Engine in the AI Era
Loyalty as a Growth Engine in the AI Era

Industry News

View All
Why 2026 is the year of employee retention
Sep 09, 2026
Holiday spending forecast to top $1 trillion
Sep 09, 2026
Loyalty programs alone will not solve QSRs’ frequency problem
Sep 09, 2026
Loyalty360 Announces 2026 Customer Loyalty Readiness Benchmarks and Industry Leaders
Sep 08, 2026