Xerox has created a way for computers to communicate back with consumers, and its intelligent responses are far beyond mere copycat.
WDS, a Xerox Company, recently developed an innovative new digital customer service and engagement platform called Virtual Agent, a machine with the ability to learn, understand, diagnose, and respond to queries. The Virtual Agent service is supported by AI studies from PARC, a Xerox Company, and the Xerox Research Centre Europe.
Xerox’s approach to engineering its innovative new technology differs....