During his fourth-quarter financial results conference call on Jan. 21, 2015, UnitedHealth Group CEO Stephen Hemsley touted his company’s customer engagement and customer relationship methods as they relate to Medicaid enrollment.
Hemsley said UnitedHealth Group’s footprint in the Medicaid market continues to grow, now reaching states where nearly 60% of the Medicaid community resides.
Hemsley said that the Medicaid market was first created by and aligned for society's desire to expand care for the uninsured. “We....