Many businesses today are struggling to acquire and retain customers and brand loyalty is becoming increasingly difficult to secure. This is true among almost all brands across the entire spectrum, but it is especially true in the hairdressing and beauty salon industry, where customer loyalty is fleeting and competition is tough.
Loyalty360 was recently able to secure an exclusive interview with TONI&GUY, a leading purveyor within the hairdressing industry, to get a glimpse into some of the challenges and opportunities that marketers....