Retail leader uses OpinionLab’s mobile, online customer feedback solutions to deliver best possible experience to multichannel shoppers
OpinionLab, the pioneer and global leader in Voice of Customer (VoC) feedback innovation, today announced that The Container Store, the nation’s original and leading retailer of storage and organization products, is using OpinionLab multichannel feedback solutions to listen to and learn from shoppers at anytime, from anywhere – whether they are browsing the pages of containerstore.com....