Thanks in part to its loyalty program and mobile capabilities, Starbucks recorded a stellar 9% increase in same-store sales for its third quarter ended June 30, 2013. The massive increase was so unexpected that CEO Howard Schultz said during a conference call that it isn’t something that can be expected all the time.
“We are extraordinarily proud and stunned that we’re able to achieve a 9% comp, and it would be irresponsible to share with you that we can do that again in [the fourth quarter],” Schultz said....